Speeding up the processes

So why are processes so complicated? And even if they are, why does it have to take so long to get through them? When I travel abroad, I get a chance to stand in many queues, mostly airline counters but a few others too like supermarket, banks etc. Standing in queues is frustrating everywhere, even abroad. But there since everyone seems be disciplined enough to wait for their turn, I also stand and wait for my turn. The person at the counter usually provides full attention to the customer and…

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Silly processes

Hospitals are strange places. I am not completely sure how to deal with them. Are they sacred places where noble people cure ills or are they business houses where I am a customer and expect to be treated like one? Given the way most hospitals are run and the fact that many are listed on stock exchange, I tend towards wanting to be treated like a customer. Well, in either case what’s important is it that it should be easy and simple to run through their various “processes”. If I…

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Unofficial salary survey for elearning/content development jobs

Update: See 2009 elearning and content development salary data hereThere's an interesting debate raging in various forums about salaries in elearning/content development jobs in India. So here's starting an unofficial survey about salaries in this field. Nothing official about this survey -- all inputs available here are completely anecdotal and open to interperations by the readers. I do not make any claims about accuracy of these figures.Add your comments in this blog about the salaries you have seen for various roles in various companies in India. And while you are…

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Are job sites encouraging attrition?

I have been fascinated by the recent advertisements of job sites. All bosses are shown as being really mean. Remember Hari Sadu? Or the bosses in ‘Guess whose heard from us lately’ ad. It’s really funny watching these ads. Remind me of old bollywood films (actually true for many new ones too) where characters are shown with exaggerated stereotypical characteristics.And then there is the Happy Kumar ad. It reminds me of a conversation I had with someone who came to me to discuss this ‘fantastic’ offer she had and wanted…

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