The other day we were discussing how can we build an environment where everyone in the organization will continuously learn from each other.
I feel there are three key elements to build a learning organization.
- Technology: This in my view is relatively the easiest component to set up. While it is the easiest, care must be taken to ensure that the technology solution chosen is easy to use and flexible enough to change with the times. It also helps if there is one common platform across the different departments of the organization.
- Framework: By this I mean a process framework that makes it easier to share and learn. These could include defined project wash-up meetings, periodic forums that invite people to share what’s happening in their area of work, or defined networking groups that allow exchange of ideas.
- Culture: The most critical element of a learning organization and perhaps the hardest to build. The culture of sharing is where people share without fear, where the greatest reward for sharing is more sharing by others.