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Clients From Hell… and Heaven!

This is a guest post By Puja AnandRecently, I saw a website titled Clients from Hell that had funny anecdotes from web designers about unreasonable or uninformed clients with strange requirements. It got me thinking about the clients I have interacted with in the last 10-12 years. Who among them would qualify as clients from hell? Are they the clients who ask us to reduce our prices, even as the expenses go up? Are they the ones who expect work to be delivered two weeks earlier than our proposed tight…

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Solve a Business Problem or Create a WBT?

I had an interesting chat conversation over the weekend with a budding instructional designer.ID: I wanted to discuss about Instructional approaches ID: Suppose there's a client who says " they have been using ILT that has not been successful, their mentors are not motivating enough& nw wants to change it to a WBT.......and target audience are senior &middle level managers well versed with sales, dealing with retailers etc..... And I've to give them 2 approaches.....do u hv any ideas? Me: why is their ILT not successful? ID: their mentors are…

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Web and Mobility

Seth Godin recently wrote Do you know enough? If not, what are you doing about it? If so, who do you think you're kidding? [Interesting side alley: I was talking to a friend yesterday and encouraged her to speak at an upcoming conference. She said, "No way. I don't know enough." I explained that volunteering to speak was the best way to be sure that she'd end up knowing enough by the time she was through.]   When I recently got a chance to speak at our annual strategic input…

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eLearning Growth Areas and Client Satisfaction

I recently was responding to journalist questions about the elearning industry. While most answers could be found in innumerable industry reports, there were two that caught my attention. I would be interested in hearing more about these.Do you see demand for e-learning from any particular sectors in the economy?As a vendor organization, we have seen elearning clients grow in almost all sectors. Technology has been an all time favorite and demand for technology training has been consistent across the years. Other sectors are banking and finance, retail, engineering, and education,…

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