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Enabling People

Good leadership isn't about advancing yourself. It's about advancing your team. John C. Maxwell

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Leadership Development

Develop a strong mid and senior level leadership team through Personal Effectiveness Programs

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Coaching and Mentoring

A coach and mentor with more than two decades of corporate experience

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Sales Training

Set up your sales process, train your sales team and sales leaders, and build a sales culture in your organization

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Project Management Training

Deliver projects on time and within cost by enabling your managers with the right project management skills

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Cultural Issues in Dealing with Clients

May 25, 2011
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| Categories: Asian clients, client management, Cultural differences in client management, Dealing with different cultures

Puja Anand writes another guest post for Learn and Lead. In this post, earlier published on her blog Accidental CEO Strategic Mom, Puja shares her experiences of dealing with clients from different cultures.Into my third or fourth year dealing extensively with Asian clients, with a few American/UK clients thrown in, I had formed most of the ideas written here. However, I shied away from this topic because it is a form of stereotyping, and being an Indian expat living in Singapore, I have seen enough of stereotyping applied to me…

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My Interview in IDConnect

May 24, 2011
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| Categories: eLearning, Innovation, Innovation in India, Innovation in Indian Learning Industry, Instructional Design in India, Instructional Designers in India, Salary, Social Media, technical writing, Trends

Rupa Rajagopalan has been instrumental in running the Instructional Designers Community of India for the last few years along with some other enthusiastic members of the profession. As part of IDCI, Rupa edits a newsletter IDConnect. Rupa interviewed me for the second issue of the newsletter. You can view the complete newsletter on the IDCI community site. I am reproducing my interview here.The InterviewYou have been conducting salary surveys for the past 2 years. Have salary levels for Instructional Designers in India improved? What are the current trends in salary?It’s…

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Driving Divergent Thinking in Our Children

May 18, 2011
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| Categories: Children, Divergent thinking, Parenthood, Reform in School System, Reforms, School system

I came across this interesting video presentation talk by Sir Ken Robinson, world-renowned education and creativity expert and recipient of the RSA's Benjamin Franklin award. In the video he talks about what’s wrong with public education and why paradigm change is required. While the talk and the statistics are primarily USA centric, I think the state of affairs and the arguments he states are quite valid even in India, and perhaps most of the world.I feel that divergent thinking, while reduces as we grow up and get "educated", can increases…

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Clients From Hell… and Heaven!

April 30, 2011
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| Categories: Clients, Guest Post, Learning, Partners, Results, The Big Picture, Types of Clients, Value

This is a guest post By Puja AnandRecently, I saw a website titled Clients from Hell that had funny anecdotes from web designers about unreasonable or uninformed clients with strange requirements. It got me thinking about the clients I have interacted with in the last 10-12 years. Who among them would qualify as clients from hell? Are they the clients who ask us to reduce our prices, even as the expenses go up? Are they the ones who expect work to be delivered two weeks earlier than our proposed tight…

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Lies While Quitting

March 4, 2011
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| Categories: HR, Jobs, Lies While Quitting, people management, Work, Workplace

@sidin posed a question on Twitter about lies we give while quitting a job. I am sure there’s a full article out with a lot more research. Over the years, I have heard many reasons that people give while quitting. These reasons are not necessarily lies in all cases. These are just a collection of some reasons that I figured were lies after the person had left the organization."I want to do something different" (when the will continue in the same industry doing the same thing)"I am getting a better…

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It’s Not This Or That, It’s This AND That

January 27, 2011
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| Categories: coaching, Reflection, thoughts

Came across a tweet by a respected TV journalist today:r day should be a celebration of creative genius of india, not of armed forces might. fewer tanks, more music. gnightI have heard people cribbing and providing their alternatives in the past also. “We should not spend money on games, the same could be used for the poor”, “why do film stars get awards, they should be given to intellectuals” and so on.Mostly we rant about why we shouldn’t do the things that are happening and why we should shift our…

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Delivery Led or Sales Led

January 26, 2011
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| Categories: business, Leadership, Management, Ponder, Question

I have been wondering about this for a while now. What’s better for a business – to be delivery focused or to be sales focused?  Who’s a better business leader – a delivery focused leader or a sales focused leader? I know of companies bracketed as being sales focused or delivery focused. Sales led/focused companies are known for their aggressive attitude towards grabbing business, at any cost, at any promise, irrespective of its delivery capabilities. Deliver led/focused companies are known to be more focused on selling only what they can…

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2010 Redux

January 1, 2011
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| Categories: Lists, Redux, Top posts of 2010

2010 was a rather quiet year for my blog. My blog didn’t see much of me this year, only 24 posts this year. As for my other social media presence, it’s been mostly quiet all across. My RSS reader missed me, on many occasions I would mark 1000s of unread items as read and try to start again. Tweeting also took back seat. Tweetstats tells me I posted only 854 tweets in 2010 against more than 2000 the previous year. And still, sometime during this year, this blog completed three…

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Career Paths for Trainers

December 20, 2010
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| Categories: Career, career paths, Jobs, Learning, Management, people management, trainers, Training, Work, Workplace

Someone asked a question on the career growth paths for trainers on one of our internal forums. And about the same time I came across this interesting blog post which talks about not worrying about career path and living your career story, written by Jason Seiden. It is from Dan McCarthy’s list of 20 Best Leadership Blog Posts of 2010. Just loved the way Jason explains the need to dump career paths and focus on building your career stories. . So, what could be a Trainer's career stories? While it…

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Collaboration: It’s Not About Technology, It’s About the Culture

November 21, 2010
| 1 Comment
| Categories: Collaboration, Employee portals, Google Docs, Micro-blogging, micro-messaging, Salesforce, Sharepoint, Socialcast, Socialtext, Technology, Tools, Webex, Windows Live SkyDrive, Workplace, Yammer, Zoho

I got a chance to talk about how companies can use technology internally to collaborate and share more effectively. I started with examining what’s currently in use in organizations.Email is the most commonly used collaborative tool. Unfortunately it is also perhaps the worst tool for open collaboration in an organization. You can only collaborate with people you send the email to. And the information is then trapped in email inboxes of people who were communicating with each other, with no access to others. The information isn’t shared beyond the people…

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