What’s your Language, ‘We should’ or ‘I will’?

Many times we get frustrated with things around us, things that are not working or not working the way we want. That’s when we are full of ideas on how to make things right, make it more productive, more effective, and more… well, just more right. So what’s our language when we share ideas? “We should…” do this or that, “We shouldn’t…” do this or that. And these ideas are all in good faith, because we feel for the situation and want to improve it.The problem with “We should…” is…

Read More

Three Elements of a Learning Organization

The other day we were discussing how can we build an environment where everyone in the organization will continuously learn from each other. I feel there are three key elements to build a learning organization.Technology: This in my view is relatively the easiest component to set up. While it is the easiest, care must be taken to ensure that the technology solution chosen is easy to use and flexible enough to change with the times. It also helps if there is one common platform across the different departments of the…

Read More

Questions I Want To Explore In 2012

I am promising to myself to read more and blog more in 2012. Here are some of the questions I want to explore in 2012.What’s changed in the learning and development industry? I will be completing 20 years in the industry and yet I feel the more things change, the more they remain the same.How are the CxOs and Business Heads really viewing talent development? While most CxOs say that talent development is a key driver to the growth of their organizations, what are they really doing about it?What’s keeping…

Read More

It’s Been a Rather Quiet 2011 Here

It’s been a rather quiet 2011 on this blog. Thanks to a couple of guest posts, there were 12 real posts in the whole year. As I reflect on last year, the usual excuse of getting very little time was the first one that sprung to mind. But in reality, I think I just didn't make enough effort. There were many blog posts that crossed my mind that didn’t get written. Many reflections that I wanted to share, many questions that I wanted to explore. Hopefully 2012 will be a…

Read More

Recruiters, Wake Up and Use Social Networking to Hire

In a recent post, RWW reports that “In a study of 300 hiring managers and recruiters, Palo Alto-based social networking monitoring service Reppler reports that 76% of hiring managers look at applicants' Facebook profiles. An additional 56% are looking at Twitter, and 48% check out LinkedIn.”The fact that recruiters should be checking out basic info on social networks makes perfect sense to me. Unfortunately this doesn’t seem true, at least for Indian recruiters. I recently got a call from a recruiter, apparently someone involved in senior level recruitment in a…

Read More

I Am Not Learning Anything New!!!

I am not learning anything new.I am still doing what I did years ago.There is no “growth” for me.I have heard this a few times lately. It seems there’s a quest for continuous learning. And there’s the quest for learning something “new” all the time. Unfortunately there’s no quest to hone and improve what we know. There’s a quest to spread ourselves thin without learning in depth about anything. If I have done something once, it seems I know everything there is to know about it. And “growth” is only…

Read More

Is Changing Jobs the Best Way to Get a Raise?

In a recent employee survey by Mercer it was found that one in two employee is seriously considering leaving their jobs for better opportunities in terms of career and base pay. Interestingly around 66% of employees under age 24 are seriously considering leaving. It leads to an interesting question that I have been pondering over and researching informally:Is changing jobs the best way to get a raise?After say more than 15 years work experience, do you think someone who has hopped jobs more regularly will be paid more than someone…

Read More

My Defining Customer Moments

I was recently asked to share some customer moments. One of my defining customer moments was during a project we were doing more than 10 years ago. This was a very large elearning project to convert huge amount of content to elearning in a short period of time. The times were short of the volume of work and everyone was under severe pressure. This included our client contact, who was also under pressure from her stakeholders and customers. As happens in elearning projects, we were expecting to get content from…

Read More

Cultural Issues in Dealing with Clients

Puja Anand writes another guest post for Learn and Lead. In this post, earlier published on her blog Accidental CEO Strategic Mom, Puja shares her experiences of dealing with clients from different cultures.Into my third or fourth year dealing extensively with Asian clients, with a few American/UK clients thrown in, I had formed most of the ideas written here. However, I shied away from this topic because it is a form of stereotyping, and being an Indian expat living in Singapore, I have seen enough of stereotyping applied to me…

Read More

My Interview in IDConnect

Rupa Rajagopalan has been instrumental in running the Instructional Designers Community of India for the last few years along with some other enthusiastic members of the profession. As part of IDCI, Rupa edits a newsletter IDConnect. Rupa interviewed me for the second issue of the newsletter. You can view the complete newsletter on the IDCI community site. I am reproducing my interview here.The InterviewYou have been conducting salary surveys for the past 2 years. Have salary levels for Instructional Designers in India improved? What are the current trends in salary?It’s…

Read More